The ink was still wet when I began hearing from agents, and others, on my post about changes at Peoples Trust. It seems that, according to the OIR’s most recent report, the Complaint Ratio for Peoples (5.44) is worse than any other carrier, including Citizens (1.0234). [Read more…] about Peoples Trust Complaint Ratio
Advocacy
INDEPENDENT AGENTS…Be Forever Vigilant!
A recent article in the Insurance Journal, “Florida Agents Concerned About Homeowners Choice Contract”, touched so lightly on issues basic to the independent agent delivery system that many, obviously those at Homeowners Choice, may not fully recognize what’s at stake.
It reminded me of trying to explain to lawmakers that agents own their book of business or why the policyholders’ information “belongs” to, or is owned by, the agent. Reactions to my explanations ranged from incredulity to blank stares.
Perhaps more compelling, especially for agents who would sign a contract like the one Homeowners Choice offered, is…“why does ownership of information matter?” [Read more…] about INDEPENDENT AGENTS…Be Forever Vigilant!