Yesterday’s public workshop and board meeting must have been painful for Citizens new president to watch.
Barry Gilway’s new board holds a public meeting in Miami, in the heart of its policyholder base. Staff and board members talk to the media and hundreds of consumers in a language they don’t understand. Then, they politely listen while the public, consumer advocates and some lawmakers make presentations about things they don’t understand. [Read more…] about Citizen’s Approach… Painful & Unnecessary!