Due mostly to the proliferation and growing problems associated with Public Adjusters (PA’s), lawmakers directed the state Office of Program Policy and Government Analysis (OPPAGA) to study and report findings–which it did on February 1, 2010. OPPAGA was careful to keep judgments and opinions out of its report but, not careful enough to prevent distortions of its conclusions.
One data point attracting both attention and exploitation (by “some” PA’s) misleads consumers to conclude a public adjuster averages 747% more payout on claims–a mistruth advertised by at least one PA as being…”according to a government study“. Here’s the relevant paragraph from OPPAGA’s report: